Signup to first paid invoice in under an hour.
No implementation team. No multi-week rollout. Four short steps and you're dispatching jobs from your phone.
Sign up your shop
Create your account, name your shop, and pick a plan. The 14-day trial starts immediately — no credit card.
- Email + password — no sales call
- Your shop name, logo, and timezone
- Pick Starter or Growth (switch any time)
Add your crew & customers
Invite techs by email and either import a customer CSV or add a few addresses manually. Ratchly figures out the rest.
- Invite techs — each gets a mobile login
- Import customers from a spreadsheet
- Set roles: owner, dispatcher, or tech
Dispatch your first job
Open the weekly schedule, drag a job onto a tech's slot. The tech gets an SMS and the customer gets a confirmation.
- Drag-and-drop weekly grid
- Automatic SMS to tech and customer
- Tech sees the address, equipment, and history
Get paid
When the tech marks the job complete, you tap once to send a Stripe-powered invoice. Customer pays online. Funds go to your bank.
- One-tap convert job → invoice
- Customer pays by card or ACH
- Automatic reminders if it goes overdue
Your techs already know how to use it.
Ratchly's mobile experience works on any phone — no extra app store install. Big buttons, big text, fast taps. Techs see today's jobs in order, tap to navigate, update status with one finger.
- Install as a PWA — works offline for viewing today's jobs
- Tap-to-call, tap-to-navigate, tap-to-message customer
- Snap photos, add parts, capture signature, send invoice
The work that happens while you're driving.
Ratchly's automations handle the small things that make customers feel taken care of — and get you paid faster.
24-hour and on-the-way texts. Fewer no-shows. Happier customers.
After every completed job, a Google review nudge goes out automatically.
Polite reminders on day 7, 14, and 30 — overdue invoices get paid without awkwardness.